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Frequently Asked Questions about GlobalTestMarket Mobile

  1. What is GlobalTestMarket Mobile?

    GlobalTestMarket Mobile is a text-based survey offering that uses SMS (Short Messaging Service) to deliver surveys to a respondents' mobile phone.

  2. How does GlobalTestMarket Mobile work?

    Once you have joined GlobalTestMarket Mobile, you will be invited via text to take a mobile text survey when one is available. At that time, you can decide if you want to take the survey and respond to the survey questions. Once you complete the mobile survey, it may take up to 1 week to see Points credited to your account. To join, login to your account and update your My Details page to opt-in.

  3. What are the requirements for joining GlobalTestMarket Mobile Panel?

    You must be 14 years or older and we recommend you join only if you have unlimited text messaging. Depending on your provider and plan, if you travel internationally, you may have roaming or data charges in addition to texting costs for surveys that are delivered to your phone.

  4. Is GlobalTestMarket Mobile available in my country?

    Currently, GlobalTestMarket Mobile is available for respondents who live in the United States, Canada and China.

  5. Will I receive text surveys even if I am traveling outside internationally?

    You may receive surveys even if you are traveling internationally. To avoid unwanted data and texting costs related to incoming and outgoing text messages while traveling internationally, we recommend you disable texting.

  6. How can I join GlobalTestMarket Mobile?

    If you are an active member of GlobalTestMarket, you will be invited to join the GlobalTestMarket Mobile Panel shortly or to sign up now, login and update your My Details page to opt-in. View our Mobile Terms of Use.

  7. How can I unsubscribe from GlobalTestMarket Mobile text surveys?

    Login and update your My Details page to opt-out.

    Please note that you may still receive survey invitations for the next 1-2 business days while these changes take place. Thanks for your patience.

  8. I have not received any mobile survey invites, what do I do?

    There is no need to do anything. GlobalTestMarket has a large number of people that want to take mobile surveys and because people are chosen for the surveys at random, it may take time to be selected.

  9. How do I change my mobile phone number for GlobalTestMarket Mobile surveys?

    Login and update your My Details page with your new mobile phone number.

  10. How many rewards can I earn by taking text surveys?

    The reward is dependent on the length and complexity of the survey; it will be presented in the invitation for each survey.

  11. Why didn't I get rewarded for a mobile survey?

    It may take up to 1 week to get rewarded for a mobile phone survey.


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